Help Ensure Email Delivery

• AOL
• Gmail/Google Mail
• Hotmail
• Microsoft Office
• MSN
• Outlook
• Yahoo!
• Yandex Mail

AOL

1. Open your AOL mailbox
2. Click on 'Mail'
3. Under 'Mail Preferences,' click on 'Settings'
4. Click on 'Spam Controls'
5. 'AOL's Advanced Spam Filter' screen appears
6. Make sure 'medium' is checked off
7. Click on the 'Control Who I Get Mail From' button under 'Additional Spam Filters'
8. Select 'Allow mail only from senders on my Custom Sender List'
9. Click on the blue 'Custom Sender List' link. Enter the following address to this list: sales@satoripublishing.com
10. Hit 'Add,' then 'Save'
11. Click 'Save' again after you are directed out of the 'Custom Sender List' screen
12. Hit 'Save' for the last time when you are directed to the 'Spam Controls' page

Gmail/Google Mail

1. Click 'Contacts' on the left side of any Gmail page.
2. Click 'Create Contact'
3. Enter 'sales@satoripublishing.com' into the primary email address dialog box
4. Click 'Save'

Hotmail

1. Open your Hotmail mailbox
2. Click 'Options' (upper right corner)
3. Click 'Mail'
4. Click 'Junk E-Mail Protection'
5. Click 'Junk E-Mail Filter
6. From the selection list, 'Choose Your Junk E-Mail Filter Level,' select either 'low' or 'enhanced.' Then click 'OK' at the bottom of the screen.
7. Click 'Safe List'
8. In the space provided, 'Type an address or domain,' enter the following email address: sales@satoripublishing.com
9. Click 'Add' after each address is entered

Microsoft Office

1. Login to 'Office 365 Admin Center'
2. Go to 'Exchange Admin Center'
3. Go to 'Protection'
4. Go to 'Spam Filter'
5. Enter 'softworks.com', and click on the 'Edit' (pen) icon

MSN

1. Click 'Help & Settings'
2. Click 'Email Settings'
3. Click on 'Safe List'
4. In the space provided 'Add an item to this list', enter Satori Publishing's
5. Click 'Add' button
6. In the space provided 'Type a single e-mail address (or domain)', enter the following email address: sales@satoripublishing.com
7. Click 'Add' button after entering the email address

Outlook

1. Go to the Tools menu, click 'Options'
2. On the Preferences tab, click 'Junk E-mail'
3. Within the Safe Senders tab, click 'Add'
4. In the Add address box, enter sales@satoripublishing.com

Yahoo!

1. Click 'Mail Options' (upper right corner)
2. Click 'Filters'
3. Click 'Add'
4. In the 'Filter Name' box, type Satori Publishing
5. In the top row that is labeled 'From Header,' make sure 'contains' is selected in the drop-down menu
6. Click in the text box next to that drop-down menu, then enter the following address: sales@satoripublishing.com
7. At the bottom, where it says 'Move the message to', select 'Inbox' from the drop-down menu
8. Click the 'Add Filter' button

Yandex Mail

1. Click the gear icon in the upper-right corner
2. Select 'Message filters'.
3. Find the 'Whitelist' section in the lower-right corner.
4. Fill in the information and click 'Add'.

Other Email Providers