Problem: "When I click the 'OK' button, nothing happens... it just sits there."

Probable Cause: Lotto Sorcerer's Apprentice cannot connect to our remote servers.

Solution: There are two possiblities:

1) Your firewall may be asking you permission to allow Lotto Sorcerer's Apprentice to connect to our servers.

To solve this, click the appropriate button to allow the connection. Be assured that no personal information is being sent; only the serial number and registration code.

2) Our server may be down or is busy

To verify this, launch your web browser to see if you can connect to http://www.satoripublishing.com. If that is the problem (that is, you cannot connect to this website), the solution is to try back later.